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11th November 2024

Driving without insurance isn’t just illegal – it has real, sometimes life-altering consequences and West Mercia Police is stepping up efforts to keep roads safer for everyone by targeting uninsured drivers in Herefordshire, Shropshire, and Worcestershire.

At least one person every day in Great Britain is so seriously injured by an uninsured or hit and run driver they require life-long care and at least one individual loses their life every week on the roads due to uninsured drivers. Throughout 2023, 1060 motorists were detected and prosecuted across Herefordshire, Shropshire & Worcestershire as not having valid insurance for the vehicle they were driving.

Uninsured drivers are:

· 4-5 times more likely to be involved in fatal crashes

· 10 times more likely to be convicted drink-drivers

· 6 times more likely to have a vehicle with defects

· 5 times more likely to activate speed cameras

Policing the roads is a 24/7 operation and takes place year-round, however, this week we are supporting Operation Drive Insured, a week-long national operation developed by MIB (Motor Insurers’ Bureau), to make the counties we serve safer.

Common mistakes drivers make which results in no insurance cover include;

- The driver forgets when their insurance policy expires or assumes that it will auto renew (not all policies auto renew).

- An ongoing payment card used to pay for the cover expires.

- Driving with the wrong class-of-use. For instance, using your car for business with only domestic insurance cover.

- A vehicle is kept off-the-road but not declared SORN (Statutory-Off-Road-Notification) to DVLA.

- It’s assumed that fully-comprehensive motor insurance means the individual can drive someone else’s car.

- The person puts themselves down as a named driver on a vehicle they are the main owner and user of, to save money. This is technically a fraud known as fronting and makes the cover invalid.

Take the time this week to check you have the right insurance and check this is still up to date on the following link

https://www.mib.org.uk/check-insurance-details/

11th November 2024

Need help with your joint or muscle pain? Download the free myrecovery app today!

If you are registered with a GP Practice within Shropshire, Telford and Wrekin, you can access the free myrecovery app to help you manage your joint or muscle pain.

The myrecovery app has been created for you in partnership with healthcare professionals from across Shropshire, Telford and Wrekin, and provides information, support and encouragement to help you take control of your health.

You can download the app on a smartphone or tablet to help you with new or recurrent musculoskeletal conditions including:

Hip Pain
Knee Pain
Shoulder Pain
Elbow Pain
Foot & Ankle Pain
Lower Back Pain
Neck Pain.
The app offers a range of key features including:

Videos and articles to help you understand, manage and improve your condition
Tailored exercise programmes
Information about local services and how to access them
Short surveys to track your progress
Information and guidance to help improve your overall health and wellbeing.
How to sign up

To register, click on the following link:

https://dashboard.msk.ai/patient/invite/stw-gp/auth?owner=stw&region=gb

You will need to provide your NHS number and date of birth to set up your account. If you don’t know your NHS number, follow this link – https://www.nhs.uk/nhs-services/online-services/find-nhs-number/
If you develop a new condition, you can re-register for the app to access additional support.

8th November 2024

With the darker nights here, there could be more opportunities for vehicle thieves in the hours of darkness.

We can often see car thieves and car key burglars using the cover of night to carry out their crimes, but a few small steps can help stop them in their tracks.

By taking a few crime prevention measures motorists can help prevent themselves from being a victim of crime.

West Mercia Police is committed to tackling vehicle crime and has the following advice to protect your cars, motorbikes and vans from being stolen: -

Do you have a security light/doorbell camera?

Having a security light gives you an extra layer of protection. Security lights give the impression someone is in and removes the element of darkness.
Installing a doorbell camera or security camera on your driveway can help to deter criminals too and many products are much less expensive than you may think.
Lock your windows

Make sure your windows are securely locked. As with your doors, check that your window locks are of a good standard to prevent car key burglars.
Get a steering wheel disc lock

Steering wheel disc locks are a good deterrent to would-be thieves as they delay the amount of time it takes to steal a vehicle.
If possible, secure your vehicle out of sight in a garage

If you have a garage, parking your vehicle out of sight in there with a securely locked door keeps it out of sight of criminals and much harder to steal.
Put your keys in a ‘Faraday’ pouch

Place your keyless entry fobs in a “Faraday pouch” to prevent relay theft where thieves boost the signal from the car to the key fob to gain access.
Install a tracker to your vehicle

Fitting a GPS tracker to your car will enable its location to be tracked by police. Your insurance company can advise you on suitable products.
Fit a foldable bollard to your driveway

This may be a more expensive option, but it is a wise investment to prevent vehicles being driven off, particularly if you have a high value one on your driveway.
Remember thieves can often look to target owners of high value and/or high-performance vehicles, any crime prevention measures taken can help reduce the chances of being targeted.

You can find more information on our website about vehicle crime prevention including police recommended products at this link Keeping vehicles safe | Crime prevention | West Mercia Police .

If your vehicle is in the process of being stolen, please do not put yourself at risk and challenge the thieves, call 999 and inform police. Give as much detail as you can about the offenders and any other vehicles they are with.
If you find your vehicle has been stolen, then call police on 101 or create a report online on our website here Report a crime | West Mercia Police.

5th November 2024

BLACK FRIDAY
Are they bargains or scams ?

Whilst “Black Friday” is a relatively new event in the UK, it did not take long for criminals to seize another opportunity to defraud unsuspecting members of the public of their hard-earned cash.
Although Black Friday started life on the last Friday in November, this year, as in previous years, seems to start earlier and earlier each year and the adverts are already appearing on our TV screens.

So take your time.
• In the heat of the moment, it can be hard to tell if it is a bargain or a scam, especially in the run up to Black Friday!

• Criminals may try to trick you into purchasing goods/services that don’t exist by advertising them at too good to be true prices.

• Protect your money and information by only using retailers you trust, or authorised sellers named on official websites when shopping for deals online.

• Beware of Phishing emails that appear to come from reputable retailers with “too good to miss” offers, never click on links in emails from unrecognised senders

• Check out the security of the Website by looking for the https:// in the website address and the padlock symbol which should be in the address bar, and not in the body of the site, as confirmation of a website’s security

• Fake websites can copy mainstream online retailers and enticing buyers with unbeatable prices, always stick with well-known, reputable retailers online

• Some online sellers may be selling counterfeit products at Black Friday prices

SPOTTED AN ULTRA-LOW PRICE FOR A SOLD-OUT GAMES CONSOLE?
#TAKEFIVE - IT COULD BE A SCAM.

• Does the offer sound too good to be true? Are they refusing to provide you with additional photos? Do they want you to pay up front by bank transfer?

• Only use the secure payment method recommended by retailers and auction sites, where possible, use a credit card for purchases over £100 and up to £30,000 as you receive protection under Section 75 of the Consumer Credit Act.

Please feel free to share these messages with any vulnerable friends, relatives or neighbours
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Take Five to Stop Fraud

STOP: Taking a moment to stop and think before parting with your money or information could keep you safe.
CHALLENGE: Could it be fake? It’s OK to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.
PROTECT: Contact your bank immediately if you think you’ve fallen for a scam and report it to Action Fraud

ALWAYS REMEMBER:
• Avoid disclosing security details
• Emails, Phone Calls and Texts may not be authentic
• Always make direct contact with any organisation by using a genuine phone number
• Stop and Challenge any unexpected requests
• Protect others by reporting Fraud and Scams
-----------------------------------------------------------------------------------------------------
If you’ve fallen for a scam,
report it to Action Fraud on 0300 123 2040 or via actionfraud.police.uk

Scam Text messages can be forwarded to 7726 to help phone providers take early action and block numbers that generate spam on their networks. You can also report Scam mobile calls by texting 7726 with the word “Call” followed by the scam caller’s phone number.

Forward Fake Emails received to report@phishing.gov.uk

If you think your bank account or personal banking details have been used fraudulently, then use the short phone number - 159 - to contact the Fraud Prevention Department of most major UK banks

Message Sent By
Michael Barbour
(Police, PSV, Economic Crime Unit – Fraud Protect’)

15th October 2024

WEEKLY FRAUD UPDATE FROM WEST MERCIA POLICE - ECONOMIC CRIME UNIT - 15/10/2024
AUTHORISED PUSH PAYMENT REFUNDS

First of all, what is an Authorised Push Payment (APP)?

A Push Payment is a payment method where the payer has control of a payment process, including setting the amount paid and the destination for those funds, such as an online bank transfer.

However, APP’s are often used by Scammers to get their victims to transfer monies from their bank account to the account controlled by the fraudsters.

What to do if you have been scammed?

As soon as you realise you have lost money, via an APP scam, notify your bank or payment provider. You can contact most of the major banks fraud departments by calling the short number “159”.

Will your Bank refund you?

If the loss was prior to 7th October 2024, then the case is dealt with under a voluntary reimbursement code and the Banks need to take various steps to protect customers and reimburse those who are not to blame for the scam. This will only apply for transfers between UK Bank accounts.

If the loss was after 7th October 2024, the new APP reimbursement scheme comes into force applying to all bank transfers after that date. This applies to all types of APP fraud including romance and impersonation scams.
• The rules apply to all payment services offering Faster Payments
• The maximum you can claim back is £85,000
• Payment providers may also charge an excess of £100 per claim

There are still responsibilities required of the consumer however including:
• not acting negligently
• following advice from your bank or payment provider
• reporting a scam to the bank or payment provider as soon as possible
• reporting the scam to the police

But beware! Yes, the criminals have already seized on this as a new opportunity and there are already scam emails circulating claiming to come from a major bank; the current emails come from an email address ending in “.fi” which is Finland. They promise to notify you of any transactions on your account straightaway and ask you to verify your mobile phone number.

The clickable link takes you to a fake website with some very convincing logos and then asks you to enter various personal banking details, including passwords and PIN’s.

So as ever, be vigilant, never click on links in suspicious emails and do not be rushed into making any commitments.

Please feel free to share these messages with any vulnerable friends, relatives or neighbours
-----------------------------------------------------------------------------------------

Take Five to Stop Fraud

STOP: Taking a moment to stop and think before parting with your money or information could keep you safe.
CHALLENGE: Could it be fake? It’s OK to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.
PROTECT: Contact your bank immediately if you think you’ve fallen for a scam and report it to Action Fraud

ALWAYS REMEMBER:
• Avoid disclosing security details
• Emails, Phone Calls and Texts may not be authentic
• Always make direct contact with any organisation by using a genuine phone number
• Stop and Challenge any unexpected requests
• Protect others by reporting Fraud and Scams
-----------------------------------------------------------------------------------------------------
If you’ve fallen for a scam,
report it to Action Fraud on 0300 123 2040 or via actionfraud.police.uk

Scam Text messages can be forwarded to 7726 to help phone providers take early action and block numbers that generate spam on their networks. You can also report Scam mobile calls by texting 7726 with the word “Call” followed by the scam caller’s phone number.

Forward Fake Emails received to report@phishing.gov.uk

If you think your bank account or personal banking details have been used fraudulently, then use the short phone number - 159 - to contact the Fraud Prevention Department of most major UK banks

Message Sent By
Michael Barbour
(Police, PSV, Economic Crime Unit – Fraud Protect’ )