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If you or someone you know has been affected by crime then the Victim Advice Line is here to help.

What is the Victim Advice Line?

The Victim Advice Line is a free and confidential service offering advice, practical help and emotional support to people affected by crime, regardless how long ago it happened or whether it has been reported to the police. 

We understand that crime affects everybody differently. You’ll have your own Care Coordinator who will work with you to understand exactly what help and support you need.

What support can the Victim Advice Line offer?

We offer a range of emotional and practical help and support. Some of the services we can offer include:

Emotional support

Someone to talk to about how the crime has affected you

Safety planning advice

Coping skills

Making sure your voice is heard

Ensuring you know your rights as a victim

Helping you to access the most appropriate support for your needs

Liaising with others on your behalf

Practical help

Simple safety and security equipment

Help with completing forms

Assistance with applying for financial grants

Advice and guidance on areas such as:

Home security

Crime prevention

Restorative justice

The criminal justice process

How to get in touch

You can get in touch with us in the way which is most comfortable for you.

Phone: 0800 952 3000

Email: info@victimadviceline.org.uk

Live chat: victimadviceline.org.uk

We’re open from 8am -8pm Monday to Friday and 9am – 5pm on Saturdays.